Town Utilities
Payments
Payment options for cash, check, or money order:
- Front desk in the Municipal Office daily from 8:30am – 4:30pm
- 24-Hour drop box slot on the front of the Municipal building
- U.S. Postal Service
- Online Payment options through customer payment portal (service fee required):
- ACH (automated check)
- Credit card – Visa, Mastercard, Discover, and American Express
Policies
- Due Dates: Utility bills are mailed on the first workday of the month. Bills are due on the 15th of each month. If the 15th falls on the weekend, the bills will be due the following Monday.
- Late Notice: If utility bills are not paid by the due date, a late notice will be mailed/emailed the day after the late penalty has been added to the account.
- Disconnection for Non-Payment: Accounts not paid by the last work day of the month will be disconnected for non-payment on the first work day of the next month. There will be a $35 reconnect fee once your account appears on the disconnect list, even if not disconnected.
- Bad Check Charges: Payments which are dishonored either by check, ACH, or credit card, will be treated as nonpayment. A return payment charge of $27.50 will be added to each account. If the dishonored amount is not paid promptly, the water will be shut off and a $35.00 reconnection fee will be added to the account. Both of the above charges must be paid before service will be restored.
- Meter Tampering: No one should open the water meter pits to turn the water on or off. Town employees are the only individuals authorized to turn the water on & off. If you tamper in any way with the meter or the automatic reading equipment there is a $150 fee.
Connection Charges and Deposits
Water Connections:
- There will be $850 charge for new water connections for 5/8″ & 3/4″ meters. The actual cost of installation will be charged for meters larger than 3/4″, but not less than $850. These charges will be assessed to all water meters, even if more than one meter is installed in the same water pit.
- Business owners who request their water be shut off at the meter for regular water line maintenance will be charged a $70 fee. Business owners are encouraged to have a working water shut off connection inside their building. Shut offs required due to line breaks/leaks between the meter and the customer’s shut off will be exempt from this fee.
Sewage Connections:
There will be a $650 charge for new sewage connections.
New Service Deposits:
- Residential $150
- Rental Owner $50
- Rental Tenant $150
- Business deposits will be determined by the Town Council.
Water Rates
- Minimum Charge: $20.30
- First 2,000 Gallons: $4. 00 per 1,000 gallons (included in min. chg.)
- Next 3,000 Gallons: $7.81 per 1,000 gallons
- Next 5,000 Gallons: $7.05 per 1,000 gallons
- Next 20,000 Gallons: $4.79per 1,000 gallons
- Next 30,000 Gallons: $3.89 per 1,000 gallons
Water meters will be read the middle of the month and billed on the first of each month.
Storm Water Rates
Residential Users
- $10.64 month
Non-Residential Users
- $10.64month for impervious material less than 2800 sq. ft.
- $0.0038 per sq. ft. for impervious material over 2,800 sq. ft.
- Gravel credit of 2/3 rate per Sq Ft.
Sanitation Rates
Residential Users: $12.40 month For 1 Toter
Additional toters will be billed by contractor on a quarterly basis.
Extra pick up of large items may be arranged by calling 789-6112. Items will be picked up on Friday’s and must be paid for ahead of time. You may view the current prices by opening the following link – Large-Item-Price-List-1
Trash will be picked up on Thursdays. Toters should be set next to the street on Wednesday evening.
Sewer Water Rates
Residential Users:
- Base Rate $35.68 per month
- Flow Charge $7.75 per 1,000 gallons used per month
After Hours Water Emergencies:
Call (765) 747-7878 and tell the dispatcher you have a water emergency. Either an officer or a town employee will turn off the water.
Adjustments:
One time each year a customer may have an adjustment on both water and sewage for water leaks after repairs have been made. The adjustment amount will be based on the average of the last three months usage. A second adjustment for sewage only may be given for additional water leaks once repairs have been made.
Albany Police Department
Non-Emergency Contact # 765-747-7878
Albany Police Department Full-Time Staff
Chief of Police: Shannon Fritz
Chief Deputy of Police: Mat McConnell
Sargeant: Caleb Halsema
Patrolman: Zachary Moser
Police Canine: Griffin
Police Reserve
President: Jeremiah Ferguson
Vice President: Jerrod Byrd
Secretary: Christopher Lopez
Treasurer: Melissa Fritz
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Albany Delaware Township Fire Department
Keeping our community safe for over 100 years
Non-Emergency Contact # 765-789-6390
The Albany – Delaware Township Fire Department serves the Town of Albany and parts of Niles, Richland, and Green Townships.
They handle about 600 calls per year, providing fire, rescue, and medical first responder services to around 3,500 residents.
The department works with Hamilton Township Fire, Parker City Fire, and Liberty Township Fire for mutual aid.
Their training facility is used for firefighter training and is available to other departments. Training includes hose advancement, search and rescue, ventilation, incident command, and auto extrication.
Fire Department Officers:
President – Branden Scott
Vice President – Zach Moser
Secretary – Brent Headland
Treasurer – Matt McGraw
Command Staff:
Fire Chief – Caleb Halsema
Assistant Chief – Cory Kissick
Captain – Kevin Kimmerling
Captain – Brad Smith
Lieutenant – Branden Scott
Lieutenant – Logan Norris
Firefighting Staff:
Claude Reffett, Derek Mays, Zach Pitser, Gene Schneider, Rick Freiburger, Mark Dodds, Felina Freiburger, Bailey Terrell, Levi Pitser, Logan Norris, Erret Hughes, James Daniels, Jacob Stout, Joshua Schroeder, Michael Daniels, Nathan Daniels, Brent Headland, Lane Anderson
Reserve Firefighting Staff:
Jerry Scott, Shannon Henry, Kevin Anderson, Shannon Fritz, John Coutinho
The Albany – Delaware Township Fire Department bills for services on structure fires, vehicle fires, and auto accidents. If you have any billing questions, please contact us at [email protected] or by calling 765-789-6390 and leave a message for Chief Caleb Halsema.
Copies of Fire Reports are $5.00 and must be paid to the Albany Town Clerks office prior to picking up the report.
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